1. About Us

Yellow Dog Rib Rub LLC is a small-batch BBQ spice company based in Clermont, Florida. We operate the website yellowdogribrub.com and sell our products directly to consumers online.

For any questions relating to these terms, please contact us at [email protected].

2. Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you:

• Are at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Have read, understood, and agree to these Terms of Business
• Agree to our Privacy Policy, which is incorporated into these terms by reference

We reserve the right to update these terms at any time. Continued use of our website following any changes constitutes your acceptance of the revised terms.

3. Products & Pricing

We make every effort to display accurate product descriptions, images, and pricing on our website. However, we reserve the right to:

• Correct any errors in product descriptions or pricing at any time
• Limit quantities available for purchase
• Discontinue any product without prior notice
• Modify prices without notice, except for orders already confirmed

All prices are listed in US dollars and are exclusive of applicable taxes and shipping fees unless otherwise stated.

4. Orders & Payment

When you place an order, you are making an offer to purchase the product(s) at the listed price. We reserve the right to accept or decline any order at our discretion.

Order confirmation does not constitute acceptance — acceptance occurs when your order has been dispatched and a shipping confirmation email is sent to you.

We accept the following payment methods:

• Visa, Mastercard, and American Express
• PayPal
• Other payment methods displayed at checkout

All transactions are processed securely. We do not store your full payment card details on our servers. By submitting your payment information, you confirm that you are authorized to use the payment method provided.

5. Shipping & Delivery

We ship to all 48 contiguous United States. We do not currently ship to Alaska, Hawaii, US Territories, or internationally.

Estimated delivery times begin after order processing (1–2 business days). We are not responsible for delays caused by shipping carriers, weather events, or other circumstances beyond our control.

• Standard Shipping: 5–7 business days — $5.99 (free on orders of 3+ packs)
• Expedited Shipping: 2–3 business days — $12.99
• Overnight Shipping: Next business day — $24.99

Risk of loss and title for products pass to you upon delivery to the carrier. If your package is lost or damaged in transit, please contact us and we will work with the carrier to resolve the issue.

6. Returns & Refunds

Your satisfaction is our priority. If you are unhappy with your order for any reason, please contact us within 14 days of delivery and we will make it right.

Our standard resolution options include:

• Replacement of the product at no additional cost
• Full refund to the original payment method
• Store credit for a future purchase

We reserve the right to refuse returns or refunds where we reasonably believe the return policy is being abused.

7. Promotional Codes & Discounts

From time to time we may offer promotional codes or discounts. The following conditions apply:

• Promotional codes must be applied at checkout and cannot be applied retroactively to completed orders
• Only one promotional code may be used per order unless otherwise stated
• Codes have no cash value and cannot be transferred or resold
• We reserve the right to withdraw or modify promotions at any time without notice
• Promotions may not be combined with other offers unless explicitly stated

8. Intellectual Property

All content on this website — including text, images, logos, product names, recipes, and design elements — is the property of Yellow Dog Rib Rub LLC and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent. Personal, non-commercial use is permitted provided our ownership is acknowledged.

9. Limitation of Liability

To the fullest extent permitted by law, Yellow Dog Rib Rub LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to:

• Loss of revenue, profits, or data
• Damage to property resulting from use of our products
• Personal injury arising from misuse of our products
• Any errors, interruptions, or unavailability of our website

Our total liability to you for any claim arising out of or in connection with these terms shall not exceed the total amount paid by you for the order giving rise to the claim.

10. Food Safety & Allergens

Our products are produced in a facility that may handle common allergens including but not limited to tree nuts, soy, and gluten. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are entirely free from allergens.

Always store our products as directed on the packaging. Do not use if the seal is broken or the product appears tampered with.

11. Governing Law

These Terms of Business are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these terms or your use of our website or products shall be subject to the exclusive jurisdiction of the courts located in Lake County, Florida.

12. Severability

If any provision of these Terms of Business is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms of Business, together with our Privacy Policy, constitute the entire agreement between you and Yellow Dog Rib Rub LLC with respect to your use of our website and the purchase of our products, and supersede all prior agreements and understandings.