Privacy Policy
Privacy Policy
Last updated: January 1, 2025
Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal identification information — name, email address, phone number, billing and shipping address
- Payment information — credit/debit card details processed securely through our payment providers (we do not store full card numbers)
- Order information — products purchased, order history, and transaction details
- Device and usage data — IP address, browser type, pages visited, referring URLs, and time spent on our site
- Communications — messages you send us via email or contact forms
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including sending order confirmations and shipping updates
- To communicate with you about your account, orders, or customer service inquiries
- To send promotional emails, newsletters, or special offers — only if you have opted in
- To improve our website, products, and overall customer experience
- To comply with legal obligations and prevent fraudulent transactions
- To analyze site traffic and usage patterns using analytics tools
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how visitors use our site.
We use the following types of cookies:
- Essential cookies — required for the website to function, including shopping cart and checkout functionality
- Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Payment processors — to securely handle payment transactions (e.g., PayPal, Stripe)
- Shipping carriers — to fulfill and deliver your orders
- Email marketing platforms — to send newsletters and promotional communications you have opted into
- Analytics providers — to help us understand site usage and improve performance
All third-party providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to protect data transmitted between your browser and our servers.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Order data is typically retained for a minimum of 7 years for tax and legal compliance purposes.
If you request deletion of your account or personal data, we will remove your information from our active systems within a reasonable timeframe, subject to any legal retention obligations.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access — request a copy of the personal data we hold about you
- Right to correction — request that we correct inaccurate or incomplete information
- Right to deletion — request that we delete your personal data, subject to legal obligations
- Right to opt-out — unsubscribe from marketing communications at any time via the unsubscribe link in any email
- Right to data portability — request a copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites such as social media platforms. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
Questions? Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out:
Yellow Dog Rib Rub LLC
📍 Clermont, Florida